Please read this agreement carefully before registering for or using any axa88 service. By creating an axa88 account or placing any bet or wager on the platform, you confirm that you have read, understood, and agreed to all terms set out below.
IMPORTANT NOTICE: This document constitutes a legally binding agreement between you ("Member", "User", "You") and axa88 ("the Platform", "we", "us", "our"). If you do not agree to these Terms & Conditions in their entirety, you must not access, register for, or use any axa88 service. Use of the axa88 platform is restricted to persons who are 21 years of age or older.
In these Terms & Conditions, the following terms carry the meanings assigned to them below, unless the context clearly requires otherwise:
Access to and use of the axa88 platform is subject to the following eligibility requirements, all of which must be satisfied simultaneously:
Age Verification: axa88 reserves the right to suspend deposit and withdrawal functionality on any Account pending completion of age verification. Members who cannot verify they are 21 or older will have their Accounts permanently closed.
To access the full range of axa88 Services, you must complete the registration process and create an Account. The following conditions apply to Account registration and maintenance:
You are required to provide your full legal name, date of birth, residential address, email address, and a valid Indonesian mobile phone number at registration. This information must match the identity documents you will be required to submit at the KYC verification stage. axa88 does not accept P.O. box addresses or temporary addresses as a primary residential address.
You are solely responsible for maintaining the confidentiality of your axa88 login credentials. You must select a strong, unique password that is not used on any other platform. You must not share your Account credentials with any third party, including family members. axa88 staff will never ask for your password via any communication channel — any such request should be treated as a phishing attempt and reported to axa88 support immediately.
axa88 conducts identity verification in compliance with international anti-money laundering (AML) standards. Before processing any withdrawal request, axa88 will request the following documentation:
KYC documents must be submitted in clear, legible digital format. axa88 reserves the right to request additional documentation at any time. Failure to complete KYC verification within 14 days of a withdrawal request being placed will result in the withdrawal being cancelled and the funds returned to the Member's Account Balance.
Each individual may hold exactly one active axa88 Account. If axa88 identifies that the same individual holds multiple Accounts — whether registered under different names, email addresses, phone numbers, or payment methods — all but one Account will be permanently closed. Any Bonus Funds, free spins, or promotional credits held across duplicate Accounts will be forfeited. axa88 uses device fingerprinting, IP analysis, and payment method cross-referencing to detect duplicate Accounts.
axa88 accepts deposits and processes withdrawals exclusively in Indonesian Rupiah (IDR) via the following channels: BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, BSI (Bank Syariah Indonesia), OVO, DANA, GoPay, ShopeePay, and LinkAja. Visa and Mastercard international card payments are not currently accepted. axa88 does not accept cryptocurrency deposits.
Anti-Money Laundering: axa88 is committed to preventing money laundering and will report suspicious financial activity to relevant international regulatory bodies. Depositing funds without genuine betting intent, or using the axa88 platform as a mechanism to transfer money between payment accounts, is a serious breach of these Terms & Conditions and will result in immediate permanent Account closure and referral to the appropriate authorities.
axa88 offers a range of promotional bonuses to both new and existing Members. All bonuses are subject to the specific terms published on the relevant promotion page at the time the bonus is claimed. Where a conflict exists between a specific promotion's terms and these general Terms & Conditions, the specific promotion terms take precedence only with respect to that promotion.
Unless explicitly stated otherwise in a promotion's specific terms, all Bonus Funds credited to a Member's Account are subject to a minimum wagering requirement before they may be withdrawn as real money. The applicable wagering requirement multiplier will be stated on each promotion page (for example, a 5x wagering requirement on a Rp 100.000 bonus means the Member must place total bets of at least Rp 500.000 before the bonus converts to withdrawable funds).
New Members who complete registration and make their first qualifying deposit may be eligible for a Welcome Bonus as described on the current Promotions page. The Welcome Bonus is available once per Member, once per household, and once per device. axa88 reserves the right to modify, suspend, or withdraw the Welcome Bonus offer at any time without prior notice.
axa88 periodically offers reload bonuses, cashback promotions, free spins, and loyalty rewards to existing Members. Eligibility for these promotions may depend on Account activity level, deposit history, or participation in specific game categories. Details of currently available promotions are published within the axa88 platform and updated in real time.
Bonus Abuse Policy: axa88 employs automated and manual monitoring systems to detect bonus abuse. Members found to be systematically exploiting promotional offers will have their Bonus Funds voided, their winnings from bonus play forfeited, and their Accounts flagged for enhanced review. Repeat or egregious abuse will result in permanent Account closure.
All Sportsbook bets placed on axa88 are subject to the specific market rules published within the Sportsbook section of the platform. In the event of a dispute regarding settlement, the official result published by the relevant governing body (e.g., FIFA, AFC, PSSI for Indonesian football, the relevant league operator for BRI Liga 1) will be the definitive reference. axa88 reserves the right to void bets where a market was offered in error, where odds were manifestly incorrect, or where there is evidence of match manipulation.
Live in-play bets are accepted subject to the platform's real-time odds engine. axa88 reserves the right to suspend in-play betting on any event at any time without notice. Bets accepted prior to suspension remain valid. In the event of a technical failure during live betting, bets already confirmed and recorded in the system will stand; bets that were in the process of being placed at the time of failure may be voided at axa88's discretion.
All casino table games and slot titles available on axa88 use certified random number generators (RNG) and are subject to the rules and return-to-player (RTP) rates published within the game information panel. Live casino games are streamed from regulated studios and are subject to the rules of the physical game variant being played. axa88 does not control the RNG certification or studio operation of third-party game providers; in the event of a technical fault within a game supplied by a third-party provider, the provider's dispute resolution process will apply.
Togel (Indonesia's traditional numbers lottery) draw results published on axa88 reference official draw outcomes from designated international lottery markets. axa88 is not responsible for delays in result publication caused by the administering lottery organization. In the event of a discrepancy between an axa88-published result and the official draw result, the official result prevails and bets will be resettled accordingly.
axa88 applies per-event and per-session maximum payout limits across all product categories. These limits are published within each product section. Winnings in excess of the applicable maximum will be reduced to the maximum payout limit. Members are advised to review the maximum win policy for each product before placing large-stake bets.
The following activities are strictly prohibited on the axa88 platform. Engaging in any of the following will result in immediate Account suspension, forfeiture of Balance and Bonus Funds, and may result in legal action:
All content on the axa88 platform — including but not limited to the axa88 brand name, logo, domain names, website design, text, graphics, game interfaces, software, and compiled data — is the intellectual property of axa88 or its licensed third-party providers. Nothing in these Terms & Conditions grants you any right, license, or interest in the intellectual property of axa88 beyond the limited right to access and use the platform for personal recreational betting purposes as expressly described herein.
You may not reproduce, distribute, publicly display, modify, create derivative works from, or commercially exploit any axa88 content without prior written consent from axa88. Unauthorized reproduction or distribution of axa88 branding or platform content may give rise to civil and criminal liability.
To the maximum extent permitted by applicable law, axa88 excludes all liability for the following:
Nothing in this clause limits axa88's liability for fraud, for death or personal injury caused by axa88's negligence, or for any other liability that cannot lawfully be excluded or limited.
axa88 collects, processes, stores, and uses Member personal data in accordance with its Privacy Policy, which is incorporated into these Terms & Conditions by reference. By registering for an axa88 Account, you consent to the collection and use of your personal data as described in the Privacy Policy.
Key data practices include: personal data is processed solely for the purposes of account management, identity verification, fraud prevention, regulatory compliance, and service improvement; data is not sold to third parties for marketing purposes; data is retained for the period required by applicable regulatory frameworks, and deleted thereafter upon verified Member request where deletion is permissible.
To review the full details of how axa88 handles your personal information, please visit the Privacy Policy page.
axa88 is committed to promoting responsible gambling and maintaining a safe gaming environment for all Members. The following tools are available to every axa88 Member at no cost via their Account settings:
axa88 strongly recommends that any Member who feels that their gambling is becoming a problem contact our support team immediately via live chat or at [email protected]. For further information, please review the Responsible Gaming page.
21+ Only: Gambling is for adults only. axa88 will not knowingly provide services to any person under the age of 21. If you are concerned that a minor may have access to your Account, contact axa88 support immediately to initiate a security review and temporary Account suspension.
axa88 reserves the right to suspend, restrict, or permanently close any Member Account at any time, with or without prior notice, for any of the following reasons: breach of these Terms & Conditions; fraudulent activity; bonus abuse; failure to complete KYC verification within the required timeframe; suspicion of money laundering or other illegal activity; or any activity that axa88 reasonably believes poses a risk to the platform's integrity, its Members, or its regulatory standing. Upon Account closure for any of the reasons above, axa88 will make commercially reasonable efforts to return verifiable Account Balance (less any Bonus Funds and bets voided under these Terms) to the Member's verified payment method within 14 business days.
Members may request voluntary Account closure at any time by contacting axa88 support via live chat or email. Closure requests will be processed within 3 business days, subject to the completion of any pending withdrawals. Members who close their Account voluntarily may not re-register for a new axa88 Account within 30 days of the closure date. Accounts that have been self-excluded are subject to the longer timelines described in Clause 11.
These Terms & Conditions are governed by and construed in accordance with internationally recognized principles of commercial contract law. axa88 operates as an internationally licensed online gaming platform. Members acknowledge that online gambling may be subject to legal restrictions in their jurisdiction, and it is the Member's sole responsibility to ensure that their use of the axa88 platform complies with all laws applicable to them in their location.
Any dispute arising out of or in connection with these Terms & Conditions that cannot be resolved by direct negotiation between the Member and axa88 shall be referred to binding arbitration under internationally recognized arbitration rules. The language of arbitration proceedings shall be English. The arbitral award shall be final and binding on both parties.
Nothing in this clause prevents axa88 from seeking urgent injunctive or other equitable relief in any competent court to prevent or restrain a breach of these Terms & Conditions.
axa88 reserves the right to modify these Terms & Conditions at any time. Where a modification is material — meaning it meaningfully alters the rights or obligations of Members — axa88 will provide at least 7 days' advance notice via a notification displayed within the axa88 platform and, where reasonably practical, via email to the address registered on the Member's Account.
Continued use of the axa88 platform following the effective date of any amendment constitutes acceptance of the revised Terms & Conditions. If you do not accept the revised terms, you must cease using the platform and may request Account closure under Clause 12.2 before the amendment takes effect. Non-material amendments (such as clarifications, typographical corrections, or updates to contact information) take effect immediately upon publication without prior notice.
For any queries relating to these Terms & Conditions, or to raise a complaint or dispute, please contact the axa88 support team through the following channels:
axa88 does not operate a telephone support line. All formal dispute correspondence must be submitted in writing via email to ensure an accurate and auditable record. axa88 will acknowledge formal written complaints within 24 hours and provide a substantive response within 5 business days.
Security Notice: axa88 support staff will never ask for your full password, PIN, or OTP via any channel. If you receive a communication purporting to be from axa88 that requests your login credentials, treat it as a phishing attempt and report it immediately to [email protected].
Platform Commitments
These six commitments underpin every clause in the axa88 Terms & Conditions and reflect the standards we hold ourselves to.
axa88 enforces the 21+ age requirement through KYC document checks at the withdrawal stage and automated detection at registration. No exceptions, no workarounds.
Every page, login session, and financial transaction on axa88 is protected by 256-bit SSL/TLS encryption. Account passwords are stored using industry-standard salted hashing and are never accessible to axa88 staff.
axa88 publishes clear withdrawal timelines: e-wallets within 15 minutes, bank transfers within 1–3 business hours during WIB banking hours. No hidden fees, no unexplained delays.
All axa88 slot and RNG table games use independently certified random number generators. Published RTP rates are accurate and verifiable. Live casino games are streamed from regulated studios with physical equipment.
Deposit limits, session reminders, cooling-off periods, and self-exclusion are available to every Member at no cost via Account settings. axa88 treats responsible gaming as a platform responsibility, not a legal checkbox.
axa88's support team operates around the clock with native Indonesian-speaking agents. Live chat responses average under five minutes at any hour — including weekends, public holidays, and during major sporting events.
Ready to Get Started?
Now that you have reviewed the axa88 Terms & Conditions, you are ready to explore the full platform — Sportsbook, Live Casino, Slots, and togel — all in English, all in IDR.